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TopDocLabs
The difficulties of taking a COVID-19 test are not a news flash for any of us. Ever since the global pandemic took hold, supply shortages, lack of human resources, and restless patients have caused staggering delays in crucial test results, up to several days. Furthermore, with today’s surge in the COVID-19 Delta variant, tests and appointments will only become harder to come by. Instead of coming to an end, the pandemic stays put, which leaves us thinking: “When will we deliver the virus its final blow?”
The vaccine rollout was not enough to keep the virus in check and rekindle the general population’s trust. On the contrary, the rise of new COVID-19 variants left many of us thinking about how effective the vaccines will prove against these “enhanced enemies.” Therefore, the answer did not entirely lie in a one-size-fits-all solution; a more comprehensive solution was waiting to be discovered.
Are Vaccines Enough to Eradicate the COVID-19 Virus?
All this time, a simpler, already tried-and-true answer was demanding attention, as Renee Pruzansky, CEO, explained to our Top Doctor Magazine team: “I think that with the variants and with people who are resisting immunization, I think that testing, unfortunately, is going to be the only consistent weapon we have in our arsenal to fully eradicate COVID-19.”
As such, instead of leaving COVID-19 testing unattended, Brian Waymire and John Highland spearheaded the rise of a new competitor on the market, one that could successfully challenge the giant laboratory networks in the U.S. and provide results, as Brian proudly presents them, “a lot faster, more efficient, and with ease of use.” So say hello to the best and most reliable laboratory care service in the country – TopDocLabs!
Where Do the Giant Laboratory Networks Fail the Patients?
Customer service has to suffer wherever a small number of competitors hold the monopoly. For example, both LabCorp and Quest Diagnostics, the most prominent players on the laboratory network market, assumed more testing (both COVID-19 and non-COVID-19-related) than their laboratories could handle, with troubling results. As Brian better puts it, “The problem always was the Quest Diagnostics or LabCorp always took a really long time. It was cumbersome.”
Unfortunately, working with these two companies has been nothing short of a deal with the devil for both patients and physicians for several decades now. Due to the absence of superior alternatives, physicians were stuck with unending waits for test results and strained relationships with laboratory networks. “If you ask any doctor, nobody likes to work with those (i.e., LabCorp and Quest Diagnostics). They (i.e., the doctors) just think that they have no choice.”
TopDocLabs – Revitalizing the Lab Industry
The whole industry was left prey to two giant corporations with incredibly impersonal approaches. Therefore, Brian Waymire and John Highland sought to propose a solid competitor to the lab industry’s big names, one whose philosophy is to provide physicians with a more rapid, accurate, and cost-effective testing solution. As Brian puts it into words, “We want to give the doctors that choice. And when we give them that choice, we want to really show them that we’re better.” Therefore, instead of allowing it to continue without hope of improvement in sight, TopDocLabs decided to revolutionize and revitalize the field in three primary areas:
#1: Faster turnaround time – TopDocLabs achieved an extraordinary feat right off the bat – to cut the turnaround time for COVID-19 tests to a minimum with state-of-the-art technology, high-end transportation services, and multiple lab locations. Previously, the shortest patients could expect results from the big laboratory networks was about 56 hours; obviously, not a solution when human lives are at stake. However, TopDocLabs brought the waiting time closer to less-stressing levels – under 24 hours – and pushed towards even faster turnaround times. Today, with the novel Coronavirus-19 Environmental Test™ (harnessing the state-of-the-art RT-qPCR technology), patients can receive the results and regain their peace of mind after just 90 minutes!
#2: Reliable customer service and proactive communication with the physician – the TopDocLabs team makes the process as easy as possible on the physician, from onboarding all the way to billing. Our Top Doctor Representatives will create the physician’s client profile, work out the test supply pickup schedule, send the results to the physician through the Patient Lab Results Reporting form, and bill the patient’s insurance with no headache to the physician! All the while, our Support team will constantly contact the physician and provide updates or clarifications when needed.
#3: Ease of use – TopDocLabs’ streamlined process only asks for little participation from physicians themselves. Say goodbye to confusing forms and overcomplicated designs; with just a couple of clicks, TopDocLabs will be on their way with the requested test. For COVID-19 tests, as an example, doing the swab is as far as the physician’s implication goes! The less they have to worry about the testing process, the more physicians can focus on helping additional patients!
Regardless of the system’s ease of use, an entire team of people will be ready to assist you personally or with helpful materials (e.g., videos and instructions) day and night to keep the flow going.
To sum it up, the difference between TopDocLabs and its competitors lies in its professionalism, enhanced customer care, and unshakeable dedication. Therefore, the physicians will finally be able to choose and not replace one evil with another but create “perfect synergy” with our testing facilities.
Harnessing the Gold Standard of Testing
TopDocLabs keeps a clear purpose in mind at all times – to provide physicians and patients with the most accurate and reliable results for a wide variety of tests. Therefore, those who work with TopDocLabs will have access to the types of tests that the big laboratory networks provide, but with faster turnaround times. “We’re going to provide CBCs (i.e., complete blood count), we’re going to provide urinalysis; everything that we possibly can, we’re going to provide. And we have the ability to do that and do it tomorrow,” Brian joyfully shares with Top Doctor Magazine. So instead of waiting for up to two weeks, patients who are anxious to cure their UTIs or other urinary diseases will receive their results in no more than 48 hours!
However, how does TopDocLabs deliver such fast results? The secret lies in its technological approach. TopDocLabs utilizes the same RT- qPCR (i.e., Reverse Transcriptase Quantitative Polymerase Chain Reaction) method that is currently equivalent to the golden standard in COVID-19 testing. By widening the reach of this approach to various other tests, TopDocLabs is ready to present the most accurate and reliable results to patients while cutting down on result waiting times to an all-time minimum!
How Does TopDocLabs Benefit Physicians?
We have seen how TopDocLabs provides patients with a rapid, accurate, and cost-effective testing solution. But what about you, the physician? Why should you outsource to TopDocLabs? The reason is straightforward – we understand and acknowledge your role in the community. After all, physicians always keep their fingers on the community’s pulse and understand its medical needs better than anyone. What they need is the power to care for the community in a quick and simple manner.
With TopDocLabs’ assistance, you, the physician, will be prepared to keep your patients safe from COVID-19 and other diseases with the least amount of effort. As Renee perfectly articulates it, “We really leave nothing to the doctor other than doing an actual swab.” Nothing more than a minute’s work in exchange for less anxiety and happier patients! And what do less work and shorter waiting times translate into? More revenue, business growth, and, most important, a deeper personal relationship with your patients! That is what TopDocLabs allows physicians to do, to perform their jobs better and grow their businesses in exchange.
The time has come for physicians to put big laboratory networks behind them and outsource to a company that favors professionalism and patient care over profit gain. Once they join TopDocLabs, both physicians and patients can rest assured that their tests are in safe hands and that results will be delivered in the blink of an eye! That is why Renee Pruzansky, CEO, and Brian Waymire, co-owner of TopDocLabs, invite you to contact us and learn more about our services.
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